DEVELOPMENT OF QUANTUM SECURE AI CHATBOT

Abstract

Chabot continuously increase customer services through immediate 24/7 support, handling simple questions, and releasing human agents to more complicated questions, which ultimately improve the productivity and satisfaction of users. However, there is an increasing concern about intruders getting access to users’ personal details through chatbot. To address this potential privacy concerns due to the handling of sensitive user data. This study presents a quantum safe intelligent chatbot. The design of a quantum safe intelligent chat bot signifies intersection area between quantum computing technology, Artificial Intelligence and Cyber security. This study adopts quantum key distribution principle in combination with AES algorithm to ensure secure and reliable communication while using chatbots.